Blog » 12 Nonprofit Volunteer Management Software You Should Know

12 Nonprofit Volunteer Management Software You Should Know

This article was assisted with AI. We may include links to partners.

Managing volunteers is the heart of many nonprofit operations, yet it's often a complex, time-consuming task. Juggling spreadsheets for scheduling, sending mass emails for communication, and manually tracking hours can quickly overwhelm even the most dedicated teams. This inefficiency pulls focus from your core mission. The right nonprofit volunteer management software automates these administrative burdens, transforming how you engage, retain, and report on your invaluable volunteers.

This guide is designed to cut through the noise and help you find the perfect platform for your organization's specific needs. We move beyond generic marketing descriptions to provide a practical analysis of the top 12 solutions available today. You won't just get a list of features; you'll get a detailed breakdown of what makes each tool unique and who it serves best.

Here's what you can expect for each software reviewed in this list:

  • A concise summary of its core purpose and strengths.
  • Deep dives into key features like scheduling, communication, and reporting.
  • Clear, transparent pricing information to help you budget effectively.
  • Honest pros and cons based on real-world use cases.
  • Actionable insights on which nonprofit size and type each platform is ideal for.

Our goal is to equip you with the practical information needed to make a confident decision. Each review includes screenshots for a visual preview and direct links, so you can start exploring your top choices immediately. Let’s find the software that will streamline your operations and empower your volunteers.

1. VolunteerHub

VolunteerHub is a mature and robust nonprofit volunteer management software designed for organizations that require sophisticated scheduling and compliance controls. It excels at managing complex, recurring events and multi-site programs, making it a strong choice for established nonprofits like food banks, hospitals, and large event organizers. The platform streamlines the entire volunteer lifecycle, from initial sign-up and waiver management to event check-in and post-event reporting.

VolunteerHub

What sets VolunteerHub apart is its deep integration with leading nonprofit CRMs like Blackbaud Raiser's Edge NXT, Luminate Online, and Salesforce. This seamless data sync ensures that volunteer hours and engagement data contribute directly to a complete view of each supporter, eliminating manual data entry and reducing administrative tasks. This level of integration is a significant advantage for organizations looking to unify their fundraising and volunteer management efforts.

Key Features & Considerations

  • Scheduling & Sign-Ups: Create detailed event pages, set capacity limits, and manage complex shift schedules with automated reminders.
  • Compliance & Waivers: Enforce role qualifications, manage background checks, and collect digital waivers to ensure compliance.
  • Check-In & Tracking: Use a Kiosk mode or mobile app for on-site check-in, which automatically tracks volunteer hours.
  • CRM Integrations: Native, two-way sync with major CRMs like Blackbaud, Altru, and Salesforce.

Pricing: VolunteerHub uses a transparent, tiered pricing model based on the number of active volunteers, billed annually. Plans typically include a one-time setup fee, which covers guided onboarding and data migration support.

Pros Cons
Strong CRM integrations and data sync. Annual billing and setup fee can be a hurdle for small orgs.
Excellent for compliance-heavy operations. Advanced features are locked behind higher-priced tiers.
Guided onboarding and data import support. The user interface can feel less modern than some newer tools.

Actionable Tip: VolunteerHub is ideal for mid-sized to large nonprofits, or any organization with complex scheduling needs and a reliance on CRM data integration. For a deeper dive into making your volunteer portal user-friendly, check out these nonprofit website best practices.

2. VolunteerLocal

VolunteerLocal is an intuitive nonprofit volunteer management software designed with flexibility at its core. It excels at serving organizations with fluctuating needs, such as annual festivals, seasonal fundraisers, or one-off community projects. The platform’s unique offering of both annual subscriptions for ongoing programs and per-event pricing makes it highly accessible for nonprofits that don't require a year-round, high-powered system.

VolunteerLocal

What sets VolunteerLocal apart is its straightforward, event-centric approach. While other platforms focus on deep CRM integration, VolunteerLocal prioritizes ease of use for creating and filling shifts quickly. Its strong communication tools, including integrated email and SMS messaging, ensure volunteers are well-informed with automated reminders and updates. This focus on clear, simple scheduling and communication makes it a powerful tool for event organizers who need to get up and running without a steep learning curve.

Key Features & Considerations

  • Flexible Pricing: Offers both per-event plans for single events and annual subscriptions for continuous volunteer programs.
  • Unlimited Creation: All plans, including the per-event option, allow for unlimited events, jobs, and shifts.
  • Communication Tools: Built-in email and SMS capabilities with templates and automated reminders to keep volunteers engaged.
  • Mobile App & Reporting: Provides a mobile app for volunteers and administrators, alongside visual reporting dashboards to track participation.

Pricing: VolunteerLocal features a transparent pricing model with options for annual subscriptions or a one-time fee per event. This dual model provides financial flexibility, especially for organizations with a primary annual event. Some add-on fees may apply for specific features on lower-tier plans.

Pros Cons
Offers both annual and per-event pricing for flexibility. Some core functions (file library, imports) are limited to higher tiers.
Clear feature comparison and generous SMS allotments. Add-on fees for certain features can increase the cost of the base plan.
User-friendly interface ideal for event-based scheduling. Lacks the deep CRM integrations of more enterprise-focused platforms.

Actionable Tip: Choose VolunteerLocal if you run seasonal programs or annual festivals. The per-event pricing model allows you to access powerful tools without committing to a year-long subscription you don't need.

3. Better Impact (Volunteer Impact)

Better Impact offers a comprehensive nonprofit volunteer management software suite called Volunteer Impact, designed for organizations that prioritize detailed volunteer onboarding, training, and qualification management. It supports the entire volunteer lifecycle, from customizable online applications and screening to advanced scheduling and in-depth reporting. The platform is particularly well-suited for nonprofits that need robust controls and want to equip volunteers with specific skills before they begin their roles.

Better Impact (Volunteer Impact)

What makes Better Impact stand out is its emphasis on training and development. The software allows administrators to create and assign e-learning modules directly within the platform, ensuring every volunteer meets specific training requirements before they can sign up for a shift. This capability is invaluable for organizations in regulated fields or those with complex volunteer roles, as it streamlines compliance and enhances the quality of volunteer service. The system’s enterprise-level features, like sub-accounts for different branches, also cater to large, decentralized organizations.

Key Features & Considerations

  • Onboarding & Training: Build custom application forms and integrate e-learning modules to standardize volunteer training.
  • Advanced Scheduling: Manage complex schedules based on volunteer qualifications, availability, and role requirements.
  • Reporting & Analytics: Generate detailed reports on volunteer hours, demographics, and overall program impact.
  • Enterprise Controls: Utilize sub-accounts to give regional managers or department heads autonomy over their own volunteer groups.

Pricing: Better Impact’s pricing is based on the number of "billable" people in the database (volunteers, donors, etc.) and is billed annually. While the pricing structure itself can be complex, they offer clear rules on who counts toward your total. Optional services, like data import and personalized training, are available for one-time fees.

Pros Cons
Rich onboarding and integrated training features. Annual billing is the only payment option.
Clear rules for what constitutes a "billable" profile. The pricing table can be complex without requesting a formal quote.
Strong enterprise features for multi-site organizations. Some services, like data import, come with one-time fees.

Actionable Tip: If your volunteers require specific training or certifications (e.g., animal handling, first aid), use Better Impact’s built-in e-learning module to automate the process and track compliance directly within the platform. You can learn more at Better Impact.

4. Galaxy Digital (Get Connected)

Galaxy Digital, through its Get Connected platform, offers a powerful nonprofit volunteer management software solution tailored for community-wide engagement. It is uniquely designed for networks like United Ways, volunteer centers, and universities that need to manage multiple programs, agencies, and locations from a central hub. The platform excels at fostering a connected ecosystem where volunteers can easily find opportunities across various partner organizations.

Galaxy Digital (Get Connected)

What distinguishes Galaxy Digital is its focus on collaborative, multi-agency networks. It provides administrators with a comprehensive dashboard to oversee engagement across their entire community while giving individual partner agencies the tools they need to manage their specific volunteer needs. This multi-level structure is ideal for initiatives that require coordinated efforts and shared volunteer pools, streamlining communication and reporting for complex community partnerships.

Key Features & Considerations

  • Multi-Agency Portals: Allows a central organization to manage and support multiple nonprofit partners, each with its own branded page.
  • Volunteer Engagement: Includes a dedicated mobile app, streamlined check-in processes, and automated hours tracking.
  • Compliance & Workflows: Manage volunteer qualifications, collect digital waivers, and create program-specific registration paths.
  • Reporting & Dashboards: Provides detailed analytics on community impact, volunteer engagement, and partner agency performance.

Pricing: Galaxy Digital’s pricing is customized based on the organization's scale and specific needs, requiring a demo for a detailed quote. Plans are tiered to accommodate different levels of complexity, from basic sign-ups to extensive community-wide management.

Pros Cons
Built for community-wide networks and multi-program teams. Pricing is not publicly listed and requires a demo.
Strong reputation for ease of use and customer support. Advanced features are tied to higher-priced plans.
Excellent tools for fostering inter-agency collaboration. May be overly complex for a single, small nonprofit.

Actionable Tip: This platform is best for volunteer centers, United Ways, university service-learning departments, and city-wide initiatives that coordinate multiple partner agencies. Organizations focused on building their online presence can explore options for a free website for nonprofit organizations to complement their volunteer portal.

5. Bloomerang Volunteer

Bloomerang Volunteer is a powerful nonprofit volunteer management software designed for organizations already using or considering the Bloomerang donor management ecosystem. Its core strength lies in its seamless integration, creating a unified view of supporters by combining volunteer engagement data with fundraising and CRM history. This complete approach helps nonprofits improve stewardship, identify potential donors among their volunteers, and understand the full impact of their supporter base.

Bloomerang Volunteer

What sets Bloomerang Volunteer apart is its shared data model within the larger platform. Instead of syncing data between separate systems, volunteer activities, hours, and communications are logged directly into a supporter’s single profile. This eliminates separate data sources and provides immediate insights, such as which volunteers are also major donors or which fundraising appeal resonated most with active volunteers, enabling highly targeted communication and retention strategies.

Key Features & Considerations

  • Unified Constituent Profiles: Volunteer data lives alongside donor and communication history for a complete 360-degree view.
  • AI-Assisted Scheduling: Smart tools help match volunteers to opportunities based on skills, availability, and past engagement.
  • Integrated Communications: Recruit, message, and thank volunteers directly from the platform, with all interactions logged in the CRM.
  • Cross-Functional Reporting: Build reports and dashboards that analyze the relationship between volunteer activity and fundraising outcomes.

Pricing: Bloomerang Volunteer is available as an add-on module to the core Bloomerang CRM or as part of a bundled package. Specific pricing often requires contacting their sales team for a quote tailored to your organization's needs.

Pros Cons
True unified platform for fundraising, CRM, and volunteers. Volunteer module must be purchased with the Bloomerang CRM.
Modern user interface provides powerful cross-tool insights. Migration from a standalone volunteer system requires planning.
Eliminates data silos and manual data synchronization tasks. Some pricing tiers are not transparent and require a sales call.

Actionable Tip: Use Bloomerang Volunteer to identify your most engaged volunteers who have not yet donated. Create a targeted communication campaign directly within the platform to invite them to become financial supporters, leveraging their existing commitment to your mission.

6. Civic Champs

Civic Champs is a modern, mobile-first nonprofit volunteer management software designed to help small to mid-sized organizations move beyond spreadsheets. The platform emphasizes ease of use and accessibility, focusing on a streamlined experience for both administrators and volunteers. Its standout feature is its automated hour logging system, which uses a mobile app and on-site kiosk mode to eliminate manual tracking and ensure data accuracy from the start.

Civic Champs

What makes Civic Champs unique is its focus on volunteer engagement through micro-feedback. After a shift, volunteers can be prompted to leave reflections or complete short surveys directly through the app. This feature provides nonprofits with immediate qualitative insights into the volunteer experience, helping to improve retention and program quality. This direct feedback loop is a powerful tool for organizations looking to build a stronger, more connected volunteer community.

Key Features & Considerations

  • Automated Hour Logging: Volunteers can check in and out via a mobile app or a dedicated on-site kiosk, which automatically logs their hours.
  • Volunteer Engagement: Send messages, event invitations, and automated post-event surveys to gather valuable feedback and reflections.
  • Digital Waivers: Collect and manage liability waivers and other essential documents digitally to simplify onboarding.
  • Impact Reporting: Generate reports that translate volunteer hours into tangible impact, which is useful for grant applications and donor communications.

Pricing: Civic Champs offers tiered pricing based on the number of active annual volunteers, with all plans including unlimited administrators. While this usage-based model is scalable, a one-time setup fee is typically required for onboarding.

Pros Cons
Simple, mobile-first experience is easy for volunteers to adopt. One-time setup fees can be a barrier for very small nonprofits.
Automated hour tracking significantly reduces admin work. Advanced CRM integrations are less extensive than larger platforms.
Usage-based pricing scales well with organizational growth. The platform is more focused on core management than complex scheduling.

Actionable Tip: If you need accurate hour tracking for grants or reporting, use the Civic Champs Kiosk mode on a tablet at your event entrance. It automates the check-in/out process, eliminates paper sign-in sheets, and ensures all hours are logged correctly without manual data entry. Learn more at www.civicchamps.com.

7. Golden

Golden positions itself as a modern and highly accessible nonprofit volunteer management software, notable for its strong emphasis on automation and an inviting user experience. The platform is designed to simplify every step of the volunteer journey, from discovering opportunities through its public-facing portal to automated hour tracking and reporting. Its user-friendly interface makes it appealing for organizations aiming to attract and retain a diverse, tech-savvy volunteer base.

Golden

What makes Golden stand out is its robust free "Basic" plan, which offers unlimited volunteer management, making it an excellent entry point for new or small nonprofits with tight budgets. For growing organizations, its paid tiers unlock powerful integrations with major CRMs like Salesforce, Blackbaud, and Virtuous, alongside critical compliance features such as integrated background checks and digital waivers. This scalability allows a nonprofit to start for free and grow into a more powerful, integrated system as their needs evolve.

Key Features & Considerations

  • Volunteer Recruitment & Scheduling: Public opportunity listings, automated scheduling, and easy sign-up processes to attract and manage volunteers.
  • Compliance Management: Integrated background checks and customizable digital waivers to streamline volunteer onboarding and risk management.
  • Automated Tracking & Reporting: Captures attendance automatically and provides dashboards to visualize volunteer impact and engagement data.
  • Broad CRM Integrations: Connects with Salesforce, Blackbaud, Microsoft, and Virtuous on higher-tier plans to sync volunteer data.

Pricing: Golden offers a free Basic plan with unlimited volunteers. Paid plans (Professional and Enterprise) are required for advanced features like CRM integrations and background checks, with discounts available for annual billing.

Pros Cons
Generous free starter plan with unlimited volunteers. Advanced features and CRM integrations are on paid plans.
Modern, intuitive user interface for volunteers and admins. The most favorable pricing is tied to annual commitments.
Strong automation for scheduling and hour tracking. Can be less customizable for highly specific compliance needs.

Actionable Tip: For small nonprofits on a tight budget, start with Golden's free Basic plan to manage unlimited volunteers and events. As your organization grows and needs features like background checks or CRM integration, you can easily upgrade without having to migrate to a new platform.

8. POINT

POINT is a modern and highly accessible nonprofit volunteer management software designed to remove barriers for smaller organizations. It offers a powerful free-forever Core tier, making it an excellent starting point for nonprofits that need essential volunteer coordination tools without an upfront financial commitment. The platform focuses on a clean user experience and mobile-first accessibility, allowing volunteers to easily find and sign up for opportunities directly from their phones.

POINT

What makes POINT stand out is its emphasis on simplicity and community. The setup is fast, and the interface is intuitive for both administrators and volunteers. While the free version covers all the basics, the Pro tier adds features like kiosk check-ins, document storage, and background check integrations, providing a clear upgrade path as an organization’s needs become more complex. This scalability makes it a strategic choice for growing nonprofits.

Key Features & Considerations

  • Generous Free Tier: The Core plan includes unlimited volunteers and administrators, event creation, and basic reporting.
  • Mobile App & Integrations: A dedicated mobile app for volunteers enhances engagement, and website integrations make it easy to embed your volunteer calendar.
  • Automated Communication: Send automated event reminders and manage volunteer groups to streamline communication.
  • Pro Tier Upgrades: The paid plan unlocks advanced features like a check-in kiosk, document management, and integrations for background checks.

Pricing: POINT offers a robust "Core" plan that is completely free. The "Pro" plan adds advanced features and is priced based on the number of volunteers, starting at a competitive monthly rate.

Pros Cons
Extremely accessible with a powerful free-forever tier. Advanced tools are locked behind the Pro subscription.
Simple setup with a modern, intuitive user experience. The platform has a smaller integration ecosystem than older tools.
Excellent mobile app for volunteer engagement. Reporting is less customizable than some enterprise-level systems.

Actionable Tip: If you're a new or small nonprofit, use POINT's free Core tier to immediately organize your volunteer program. Embed the free event feed directly onto your website to create a dynamic, always-updated volunteer opportunities page without any manual work. You can learn more at https://pointapp.org.

9. CERVIS

CERVIS is a long-standing nonprofit volunteer management software that emphasizes simplicity and predictable costs. It’s well-suited for organizations with recurring events that need a straightforward system for scheduling, communication, and basic reporting without per-volunteer fees. The platform offers a clean, functional interface for managing sign-ups, tracking hours, and engaging volunteers through automated messages.

CERVIS

What makes CERVIS stand out is its transparent, flat-rate monthly pricing structure that includes unlimited volunteers and administrators across all plans. This model provides cost certainty and allows nonprofits to scale their programs without worrying about hitting user limits. The ability to upgrade or downgrade plans month-to-month offers valuable flexibility for organizations with seasonal volunteer needs, such as those running annual festivals or holiday drives.

Key Features & Considerations

  • Scheduling & Communication: Features online event registration, automated email/SMS reminders, and post-event thank-you messages.
  • Group Management: Allows team leaders to register and manage their entire group for an event or shift.
  • Reporting & API Access: Standard and Premier plans include advanced reporting capabilities and API access for custom integrations.
  • Multi-Site Support: Higher-tier plans provide tools to manage volunteers and events across multiple locations or chapters.

Pricing: CERVIS offers simple, flat-rate monthly subscriptions with no long-term contracts. Plans are tiered based on features, but all tiers include unlimited volunteers and system administrators.

Pros Cons
Straightforward plans with unlimited volunteers and admins. The user interface is more utilitarian compared to newer tools.
Ability to upgrade or downgrade month-to-month. Some features (data import, multi-site) require higher tiers.
Predictable, transparent monthly billing. Lacks native integrations with major CRMs found in other platforms.

Actionable Tip: For organizations with fluctuating seasonal needs, take advantage of CERVIS's month-to-month plan flexibility. Upgrade to a higher tier during your busy season to access more features, then downgrade during quieter months to save on costs.

10. HandsOn Connect

HandsOn Connect is a powerful nonprofit volunteer management software built directly on the Salesforce platform. It’s designed for volunteer centers and large nonprofits that are already deeply invested in or are planning to adopt the Salesforce ecosystem. The platform provides a comprehensive suite of tools for managing the entire volunteer journey, from recruitment and scheduling to tracking and reporting, all within a familiar Salesforce environment.

HandsOn Connect

What makes HandsOn Connect unique is its native Salesforce architecture, which allows for unparalleled customization and flexibility. Because it aligns directly with the Nonprofit Success Pack (NPSP), organizations can create a unified view of their constituents, combining volunteer data with donor and program information. This deep integration supports complex workflows, multilingual portals, and robust reporting, making it ideal for organizations that require a tailored, enterprise-level solution.

Key Features & Considerations

  • Full Lifecycle Management: Manage volunteer opportunities, complex shifts, attendance, and automatically track hours.
  • Public Volunteer Portals: Create branded, public-facing portals for recruitment and sign-ups with multilingual support.
  • Salesforce Native Reporting: Leverage the full power of Salesforce reporting and dashboards for in-depth analytics.
  • Mobile Companion App: Offers a dedicated mobile app for volunteers to find opportunities, sign up for shifts, and log hours on the go.

Pricing: HandsOn Connect's pricing is customized based on organizational needs and requires a demo to receive a quote. The investment reflects an enterprise-grade solution that often includes implementation and consulting services.

Pros Cons
Unmatched Salesforce extensibility and partner ecosystem. Pricing typically requires a demo and custom quote.
Proven for high-volume, multi-site organizations. Implementation can be technical and resource-intensive.
Aligns directly with the Nonprofit Success Pack (NPSP). Best suited for orgs already committed to Salesforce.

Actionable Tip: If you already use Salesforce, HandsOn Connect can help you create a 360-degree view of your supporters. Build a Salesforce report that shows which of your major donors are not yet volunteering, then use this data to launch a targeted recruitment campaign. To learn more about integrating technology into your strategy, read this guide on how to make a website for a nonprofit.

11. GivePulse

GivePulse is an all-in-one community engagement platform that stands out by integrating volunteer management with event ticketing and fundraising. This makes it an excellent nonprofit volunteer management software for organizations that want to manage volunteers, sell event tickets, and process donations through a single, unified system. Its wide adoption by universities and community coalitions highlights its strength in managing diverse engagement activities.

What makes GivePulse unique is its holistic approach. Instead of treating volunteering and fundraising as separate activities, the platform allows you to create events where volunteers can sign up for a shift, purchase a ticket, and make a donation all in the same workflow. This streamlined experience can boost supporter engagement and simplify administrative tasks, making it ideal for multifaceted campaigns or community-wide days of service.

Key Features & Considerations

  • Unified Engagement: Manage volunteer sign-ups, applications, waivers, and surveys alongside event ticketing and donation processing.
  • Flexible Registration: Create detailed event pages with customizable forms, shift schedules, and automated reminders for volunteers and attendees.
  • Data & Reporting: Track volunteer hours, event attendance, and fundraising totals with built-in reporting tools. Higher tiers offer API access and advanced analytics.
  • Embedding Tools: Use website widgets to embed your volunteer opportunities and event listings directly onto your nonprofit's website.

Pricing: GivePulse offers a free basic plan for smaller organizations, with paid tiers that add more advanced features. Paid plans are affordably priced, but all donation and ticket transactions are subject to platform and payment processing fees.

Pros Cons
Free plan and affordable entry-level tiers. Transaction fees are applied to donations and tickets.
Combines volunteer, event, and fundraising tools. Advanced features like API access are on higher-tier plans.
Strong for managing both volunteers and paid events. The all-in-one approach may be more complex than needed for some.

Actionable Tip: Use GivePulse for your next fundraising gala or 5k race. You can manage event ticket sales, volunteer shift sign-ups (e.g., for registration, water stations), and day-of donations all within a single event page, simplifying the experience for everyone involved. Learn more at GivePulse.

12. Salesforce Nonprofit Cloud (Volunteer Management / Volunteers for Salesforce)

For organizations already embedded in or aspiring to use an enterprise-level CRM, Salesforce Nonprofit Cloud offers a powerful, integrated solution. Its volunteer management capabilities, often implemented through the Volunteers for Salesforce (V4S) model, treat volunteer activities as part of a comprehensive supporter journey. This allows nonprofits to see every interaction, from donations to event attendance, creating a unified view of their community.

Salesforce Nonprofit Cloud (Volunteer Management / Volunteers for Salesforce)

What truly sets Salesforce apart is its unmatched customizability and flexibility. Because it's built on the Salesforce platform, you can tailor workflows, reports, and dashboards to your exact specifications. The platform’s robust ecosystem of apps and integrations means your nonprofit volunteer management software can scale alongside your fundraising, program management, and marketing efforts, providing a single source of truth for all organizational data.

Key Features & Considerations

  • Unified CRM View: Track volunteer applications, shifts, hours, and skills alongside donor and program data.
  • Extensible Platform: Leverage the vast Salesforce AppExchange and reporting tools to build custom solutions.
  • Volunteer Journey Tools: Manage jobs, shifts, and capacity while providing sign-up portals through Experience Cloud.
  • Automated Communication: Create automated reminders, thank-you messages, and follow-ups based on volunteer activity.

Pricing: Eligible nonprofits can receive 10 donated enterprise licenses and deep discounts through the Power of Us Program. However, implementation often requires a certified partner, which is an additional cost. The per-user licensing model can become expensive as your staff team grows.

Pros Cons
Unparalleled customization and reporting capabilities. Requires significant implementation effort and Salesforce expertise.
Scales with fundraising, programs, and grants. Per-user licensing can become costly for larger staff teams.
Power of Us Program offers donated/discounted licenses. The learning curve is steep compared to standalone tools.

Actionable Tip: For established nonprofits that need a highly customizable, all-in-one CRM to manage volunteers, donors, and programs in a single system. For new organizations considering this powerful platform, understanding the foundational steps is crucial, as detailed in this guide on how to start a nonprofit organization.

Top 12 Volunteer Management Software Comparison

Product Core features Best for Unique selling points Pricing model Notable cons
VolunteerHub Shift/event scheduling, kiosk/mobile check‑in, role/qualification management, CRM integrations Compliance‑heavy orgs, multi‑site programs Strong onboarding & data import; Blackbaud/Salesforce integrations Tiered by active volunteers; setup fee; annual billing Setup fee; advanced features behind higher tiers
VolunteerLocal Unlimited events/jobs/shifts, email/SMS, mobile app, visual reporting Seasonal events, festivals, per‑event programs Per‑event pricing option; flexible annual plans; strong communications Annual plans or per‑event pricing File library/imports limited on lower tiers; add‑on fees
Better Impact (Volunteer Impact) Applications, e‑learning, scheduling, advanced reporting, subaccounts Orgs needing extensive onboarding, training, enterprise controls Rich onboarding/training (including in‑person); enterprise controls Annual billing; quote often required Annual billing and one‑time fees; pricing can be complex
Galaxy Digital (Get Connected) Mobile app, check‑in, hours tracking, multi‑program dashboards United Way/volunteer centers, community‑wide networks Built for multi‑program ecosystems; strong support & ease of use Demo/quote; tiered plans for multi‑location ops Pricing not public; advanced features in higher plans
Bloomerang Volunteer AI‑assisted scheduling, messaging, shared CRM/fundraising data, analytics Orgs wanting unified donor + volunteer view One vendor for CRM + fundraising + volunteer mgmt; cross‑tool insights Volunteer module sold separately or bundled; contact sales Module sold separately; migration planning may be required
Civic Champs Mobile‑first app, kiosk sign‑in/out, automated hour logging, messaging Small to mid‑sized nonprofits needing fast setup Simple usage‑based pricing; easy mobile UX; unlimited admins Tiered by annual active volunteers; one‑time setup fees Setup fees; fewer advanced integrations vs large suites
Golden Recruitment, scheduling, waivers, background check integrations, reporting Orgs needing compliance workflows and broad CRM connectivity Free starter plan; wide CRM integrations (Salesforce, Blackbaud, etc.) Free Basic; Professional/Enterprise for advanced features Many advanced features require higher plans; annual pricing favored
POINT Free Core tier with unlimited admins/volunteers, mobile app, reports; Pro adds kiosk/docs Small orgs seeking highly accessible, quick setup Strong free tier and modern UX; simple onboarding Free Core; Pro subscription for advanced tools Pro needed for kiosk/document features; smaller ecosystem
CERVIS Online scheduling, self‑signup, email/SMS reminders, group/multi‑site support, API Orgs with recurring events wanting predictable monthly costs Flat‑rate monthly pricing; unlimited volunteers/admins; flexible month‑to‑month Flat monthly rate; upgrade/downgrade monthly Some features gated to higher tiers; utilitarian UI
HandsOn Connect Opportunity lifecycle, public portals, multilingual support, Salesforce reporting Large nonprofits and volunteer centers on Salesforce Deep Salesforce extensibility; branded public portals; partner ecosystem Demo/quote; Salesforce‑based licensing Requires technical implementation and resources; custom pricing
GivePulse Volunteer sign‑ups, applications, waivers, ticketing, donations, API Universities, community coalitions, events + fundraising programs Combines volunteer mgmt with ticketing/donations; free option Free option + affordable entry tiers; platform/card fees for donations Processing fees on donations; advanced analytics on higher plans
Salesforce Nonprofit Cloud (V4S) Jobs/roles, shifts, attendance, Experience Cloud sign‑ups, unified CRM Organizations needing enterprise CRM, reporting, and customization Enterprise‑grade customization; Power of Us license discounts Per‑user Salesforce licensing; may qualify for donated/discounted seats Requires Salesforce admin/implementation; per‑user costs can add up

Final Thoughts

Choosing the right nonprofit volunteer management software isn't just a technical decision; it's a strategic one that directly impacts your organization's ability to engage supporters, deliver on your mission, and maximize your impact. We've explored a wide range of powerful tools, from comprehensive platforms like Salesforce Nonprofit Cloud and Better Impact that serve large, complex organizations, to more streamlined, user-friendly options like POINT and Golden, which are perfect for smaller teams or those focused on event-based volunteering.

The key takeaway is that there is no single "best" platform for everyone. The ideal software for your nonprofit depends entirely on your unique circumstances, your volunteers' needs, and your long-term goals. An animal shelter with recurring daily shifts has vastly different requirements than an annual fundraising gala or a nationwide mentoring program.

Actionable Next Steps

As you move from evaluation to decision, keep these core principles at the forefront of your process. This isn't just about buying software; it's about investing in an operational backbone for your volunteer program.

1. Define Your Core Needs (The "Why"):
Before getting lost in feature comparisons, clearly define the specific problems you need to solve. Are you drowning in administrative work related to scheduling? Is poor communication leading to low volunteer retention? Are you unable to demonstrate the value of your volunteer program to funders? Let your pain points guide your feature requirements.

2. Prioritize the Volunteer Experience:
The best software in the world will fail if your volunteers find it cumbersome or confusing. Look for tools with intuitive mobile apps, simple sign-up processes, and clear communication channels. Consider the technical comfort level of your volunteer base. A platform like Civic Champs, with its focus on automated time tracking and simple check-ins, excels at removing friction for the end-user.

3. Plan for Integration and Growth:
Think about how this new tool will fit into your existing technology. Does it need to connect with your CRM, like Bloomerang Volunteer does with its native donor database? Does it integrate with your email marketing or fundraising platforms? Choosing a software that can scale with your organization will prevent a costly and time-consuming migration down the road. Platforms built on robust systems, like HandsOn Connect on Salesforce, offer unparalleled scalability.

4. Don't Underestimate Implementation:
Successfully rolling out a new system requires more than just a subscription. You need a plan for data migration, team training, and volunteer onboarding. Ask potential vendors about their implementation support, training resources, and data import processes. This initial investment of time and effort will pay significant dividends in user adoption and long-term success.

Making Your Final Decision

Your journey to find the perfect nonprofit volunteer management software is a significant step toward amplifying your mission. By carefully assessing your needs, involving your team in the decision, and prioritizing your volunteers' experience, you can select a tool that transforms your program from a logistical challenge into a powerful engine for community engagement. The right platform will free up valuable time, provide critical data, and ultimately, help you build a more connected and committed volunteer community.

To continue your research and ensure you select the perfect fit for your organization, consider exploring other comprehensive lists of software. This guide from Expert Grants provides another excellent perspective: Explore more top volunteer management software options.

Use the knowledge you've gained here to conduct focused demos, ask insightful questions, and choose a partner that will help your organization thrive for years to come.


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